A story of laptop repair
July 27, 2008 at 4:54 PM
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alex
After a period of overheating problems, my primary laptop went down, thus leaving me in a dark mood, because it was a three-year-old device without the warranty at that time. Being in a dark mood, I called HP via their online char and was happy to hear that for the specific amount, they can repair device and replace virtually any piece of faulty hardware including LCD, motherboard, or, if you will, graphics card such as ATI or NVIDIA. They shipped to me an empty box via FedEx overnight service and you'd have to package the laptop and send it back for repair. Even though they estimated the repair to take 7-9 days, it took them just one business day to replace the broken motherboard, which was in my case the component that broke down and another night the repaired laptop was shipped to me. So, I picked it up on Friday at FedEx location and was happy about the successful story. I was quite amazed by the easiness of the process and it took less than a week to get my primary laptop. Thus, I'd recommend to contact the manufacturer of your laptop if it's out of warranty but still relatively new (3-5 years) and you might be able to get it repaired.
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Tags: hardware